The Care Quality Commission (CQC) inspects every health care provider in England on a regular basis. They undertake a highly rigorous examination, looking at five major aspects of care - is care effective, responsive, caring, well-led, and safe?
Any practice that is rated as 'requires improvement' in 2 or more domains will be rated as 'requires improvement' overall.
Haydock Medical Centre had a routine inspection on 13th June 2019, and the practice was rated as 'requires improvement' on 14th August 2019.
The practice recognizes the importance of the CQC's work in identifying areas for improvement for all healthcare providers. We aim for excellence, and we welcome the feedback as an opportunity to respond and act, and to further develop and improve our systems and our services for patients.
The practice was rated as 'requires improvement' in the categories of safe and well-led, giving us a rating of 'requires improvement' overall.
In the category of safety, the practice was rated as having met 59 of 66 standards, with partial achievement of a further 6 standards. One standard- 'there was evidence of learning and dissemination of information' - was judged not to have been met.
In the category 'well-led' the practice was rated as having met 26 of 32 standards, with partial achievement of a further 8 standards.
The CQC rated the practice as good for providing a service that is caring, effective and responsive.
Our care was rated as good for 6 main groups of people - families, children and young people, working-age people, older people, people with long term conditions, people with poor mental health, and people who are vulnerable.
The practice took immediate action to address the areas that were identified.